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Credenhill Ltd has been supplying compression garments, compression devices and associated products to Retail Pharmacy, Hospitals, Clinics and to the end user via Daylong for more than 60 years. The Credenhill /Daylong team aim to provide you with the highest quality of products and services. To do this we need to keep records about you and the products that we have provided or plan to provide to you.In accordance with the General Data Protection Regulation (GDPR) and related UK data protection legislation, we are committed to protecting the confidentiality and security of the information that you provide to us. This Privacy Notice is intended to help you understand how we collect and use your information.
Why we need and how we use your Information
We only collect, use and store your information where we have lawful grounds and legitimate business reasons to do so and such information may include:
Sharing InformationWe do not share your data with third party suppliers except under the following circumstances:
The right to confidentiality under the General Data Protection Regulation and (the Data Protection Act 2018) and the common-law duty confidence (confidentiality). All our team members contracts of employment contain a requirement to keep personal information confidential. We also comply with the NHS Code of Practice on Confidential Information.
The right to be informed about our data processing activities, including through Privacy Policies such as this.
The right of access to the personal information we hold about you. To request a copy of this information you must make a subject access request in writing to us. You will need to give adequate information for us to identify you and you will be required to provide evidence to confirm your identity before any information is released to you.
The right of rectification. You may ask us to correct any inaccurate or incomplete data within one month.
The right to erasure and to restrict processing. You have the right to have your personal data erased and to prevent processing except where we have a legal obligation to process your personal information. You should bear in mind that by exercising this right you may hinder or prevent our ability to provide products and services.
The right to data portability. On your request, we will provide you with your personal data in a structured format.
The right to object. You have rights in relation to automated decision making and profiling to reduce the risk that a potentially damaging decision is taken without human intervention. You can object to your personal data being used for profiling, direct marketing or research purposes. If you want to invoke any of these rights, please contact us in writing.
How long we keep information about you. We will keep your information for as long as you consent, and it is required to enable us to continue to provide products and services to you. This will usually be a minimum period of seven years after the last transaction or otherwise as determined by law or regulation.
Should we not resolve concerns to your satisfaction you have the right to lodge a complaint with the Information Commissioner’s Office, Wycliffe House, Water Lane Wilmslow Cheshire SK9 5AF
0800 195 0160
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(Lines are open 09:00-17:00, Monday-Friday)