- Are there any other ways to order?
- Can I change my order once it is complete?
- How do I know my order has been completed?
- How do I shop on the Daylong website?
- How do I use the search?
- Can I take avantage of multiple offers?
My Account
Received Order
| Top |Are there any other ways to order?
You can telephone our customer service team on 0800 195 0160 between 9am-5pm Monday to Friday, they will be happy to take your order.
| Top |Can I change my order once it is complete?
If you have any queries regarding an order you have placed please contact our customer service team on 0800 195 0160 between 9am-5pm Monday to Friday, or e-mail sales@daylong.co.uk
| Top |How do I know my order has been completed?
You will be given a unique order number on the final screen and an e-mail will be sent to confirm your order.
| Top |How do I shop on the Daylong website?
When you have selected your item choose the size/length/type/colour you require & click on 'Add to Basket,' where you will be asked to login or register.
Complete your details and choose an appropriate delivery method from the options available. An order summary is then displayed. Please check all details thoroughly before you proceed. Enter your payment details and submit your order.
| Top |How do I use the search?
To use the search bar at the top of the page type keywords for the item you are looking for and press 'Search'. A list of all related items will then be displayed.
| Top |Can I take advantage of multiple offers?
Unfortunately you can only take advantage of one offer at a time.
E.g. If there is an offer of 10% off an entire order and an offer of 10% off a certain product, you will only receive the offer off the whole order.
If you wish to take advantage of multiple offers you would have to return to the shop and make multiple purchases.
| Top |My Account
How do I update my personal details?
You can change personal details held on the Daylong website through the ‘my account’ section. Enter your username and password when prompted and you will be presented with a ‘change my details’ tab, which will enable you to amend all details with the exception of your username and email address
| Top |Received Order
My order is incorrect, what do I do?
Please refer to our returns policy for guidance or call the customer service team on 0800 195 0160 between 9am-5pm Monday to Friday/ e-mail sales@daylong.co.uk
| Top |Some items I have ordered are faulty, what do I do?
