- How do I contact you?
- How much is posting and packing?
- Is ordering online safe?
- How do I shop on the Daylong website?
- How long will it take for my order to arrive?
- What is your returns policy?
- Do you deliver outside of UK?
- What are the methods of payment?
How do I contact you?
If you have any queries regarding an order you have placed, please contact our customer service team on 0800 195 0160 between 9am-5pm Monday to Friday or e-mail sales@daylong.co.uk
| Top |How much is posting and packing?
Please visit Delivery information
| Top |Is ordering online safe?
Yes, ordering on daylong.co.uk is safe. We use the latest security technology to protect your personal information.
| Top |How do I shop on the Daylong website?
When you have selected your item choose the size/length/type/colour you require & click on 'Add to Basket,' where you will be asked to login or register.
Complete your details and choose an appropriate delivery method from the options available. An order summary is then displayed. Please check all details thoroughly before you proceed. Enter your payment details and submit your order.
| Top |How long will it take for my order to arrive?
Your order will normally be delivered within 3 to 5 working days.
| Top |What is your returns policy?
- Please see Returns
- An item is only eligible for return if it is in the same condition in which it was delivered. Items returned must be in their original packaging.
- We must receive the item before it is replaced or a refund is issued
- Products that are not faulty muse be returned within 7 working days and will incur a 10% handling Charge.
- If the item to be returned is faulty, it must be returned within 7 working days unless otherwise stated
- If the item is faulty and has been worn it must be laundered before returning
Do you deliver outside of UK?
Yes.Please visit Delivery information
| Top |What are the methods of payment?
We accept most major credit and debit cards.
